Personal
Select your location
for region specific information

Microsoft Teams

<p>Microsoft Teams</p>

Microsoft Teams for Business

 

Eastlink enables businesses to leverage Microsoft Teams® phone system functionality, to replace their aging PBX/Centrex based services.  Connect to the Public Switched Telephone Network ( PSTN) via Direct Routing.

 

Eastlink connects MS Teams® clients to the Public Switched Telephone Network (PSTN) over Session Initiation Protocol (SIP), allowing users to keep their telephone numbers, make/receive telephone calls. Further, Eastlink ensures any remaining phone use cases, not addressed by Microsoft Teams®, are addressed through our hosted voice services.

Direct Routing

We enable organizations to leverage Microsoft Teams phone system functionality and connect via Direct Routing and SIP Trunking through a Microsoft Certified Session Border Controller (SBC) to the Public Switched Telephone Network (PSTN). Eastlink as your service provider, activates and deactivates phone numbers, can provide supporting voice/phone services to integrate with legacy phone services such as alarm, elevator, fax. Redundant Microsoft Certified Session Border Controller(s) to support Direct Routing is hosted by Eastlink in our highly resilient facilities. 

 

Why choose Eastlink

Experience

Eastlink has successfully implemented Direct Routing for Microsoft Teams® over SIP trunking, across numerous market sectors including general business, higher education, and government organizations. 
We bring extensive PBX/Centrex replacement experience, including enabling Direct Routing for Microsoft Teams®, ensuring other non-Teams use cases are addressed, pacing implementation to meet our customers' needs, providing 24 x 7 x 365 support and local service.

Eastlink Approach

Eastlink takes a holistic approach when replacing a legacy phone system with Microsoft Teams®, ensuring that any ancillary needs for phone services (elevators, fax, emergency phones and specialized functionality) are delivered using Eastlink’s hosted wireline voice solutions.

Reliability and Security

We offer customers options for hosted, on-premises and cloud based Microsoft certified solutions. Whether your users are all in one location, spread across a number of branch offices, working from the office and/or home, or travelling we will work to ensure use cases are proactively considered and designed to ensure you can always connect. Direct Routing is typically delivered over fibre-optic facilities. 

Collaboration

We're ready to collaborate with you and your Microsoft certified partner or certified peripheral device manufacturers (including HP Poly). With our expertise, you'll receive the right solution for your organization.

close

Get in touch

Call Us

We're here from 8am-6pm AT for sales and billing questions.

 

For tech support, we're available from 8am-1am AT Monday to Sunday. Holiday hours may differ.

Chat With Us

For sales questions, you can chat with us from 8am-6pm AT Monday to Friday. Holiday hours may differ.

Email Us

Send an email to business.sales@corp.eastlink.ca to discuss your needs or set-up an appointment. We'll get back to you quickly.

Chat with a real person
close