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How can we help you today?

Get the most from your Eastlink services with our helpful guides and answers to popular questions.

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Can I customize my TV channel lineup any time? add close

Yes! Exclusive to Eastlink, TV Channel Exchange lets you watch the channels you want with over 150 options to choose from. You can start by logging into My Account or view our swappable channel list. It's that simple!

Can I bring my own phone with an Eastlink plan? add close

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Does Eastlink have a refer a friend program? add close

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Will Eastlink buy out my mobile contract if I switch? add close

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Is shipping free for online shopping? add close

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Need more help?

For sales and billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.

For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.

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Text ‘Billing’ or ‘Tech’ to 902-903-6297 to start a text conversation.
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Call our Customer Service team toll-free at 1-888-345-1111.
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Sales Questions

We're here to take your sales questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Tech Support

Chat with our Tech Support team from 8am-1am Monday to Sunday. You can also find answers to common questions on our Support website.

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Billing Questions

We're here to take your billing questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Required cookies are needed for website functionality and cannot be switched off. One of these cookies remembers the region you select so you’ll see appropriate product information as you move through the website. The other cookies ensure the My Account section of the site works properly (one stores your My Account login information for the length of your visit, so you don’t have to reenter it each time you move to a different page in My Account. The other ensures information displays properly).

Functional cookies collect anonymous data about how our site is utilized (i.e., what types of devices and browsers are used to view our website, and how visitors move around our website). This data is used to enhance the quality and performance of our website.

These cookies record information (e.g., the products you view on our website) that allows us to tailor the Eastlink offers you see online and receive via email to your needs and interests. If these cookies are declined, you may still see and receive generic Eastlink ads.

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(Contact us: 6080 Young St., 5th floor, Halifax, NS, B3K 5L2 / www.eastlink.ca)